All Systems Operational

Multiplayer Servers Operational
Asia East Operational
Asia Northeast Operational
Asia Southeast Operational
Australia Southeast Operational
Europe West Operational
US East Operational
US Central Operational
US West Operational
South America East Operational
Allocator Operational
Asia Operational
Europe Operational
US Operational
SteelShield Operational
Frontend & API Operational
Monitoring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Allocator Maintenance (All regions) Sep 7, 2026 09:00-11:00 UTC

We will perform several maintenance tasks on the allocators.
The individual impact is expected to last no more than 10 minutes during the 2 hours maintenance window.

Expected Impact:

* Short periods of http 5xx and http 4xx responses from the allocators.
* Restarts of ready gameservers due to stale registrations in the allocators.
Posted on Aug 31, 2026 - 15:30 UTC

Maintenance of Allocator Database (Europe) Sep 10, 2026 05:00-06:00 UTC

The databases of the allocator will undergo an maintenance scheduled by google.
During this maintenance the database will be unavailable for 1-5min causing the allocator to return http 500 responses.
Posted on Aug 26, 2026 - 13:41 UTC

Maintenance of Allocator Database (US) Sep 10, 2026 10:00-11:00 UTC

The databases of the allocator will undergo an maintenance scheduled by google.
During this maintenance the database will be unavailable for 1-5min causing the allocator to return http 500 responses.
Posted on Aug 26, 2026 - 13:42 UTC

Maintenance of Allocator Database (Asia) Sep 10, 2026 21:00-22:00 UTC

The databases of the allocator will undergo an maintenance scheduled by google.
During this maintenance the database will be unavailable for 1-5min causing the allocator to return http 500 responses.
Posted on Aug 26, 2026 - 13:42 UTC

Sep 4, 2026

[TEST] Notification System Check
Completed - The scheduled maintenance has been completed.
Sep 4, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 15:00 UTC
Scheduled - We're conducting a routine operational check on our service notification system. All services remain fully operational.
Sep 4, 14:49 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

[Prometheus]: Partially degraded connectivity Europe West
Resolved - This incident has been resolved.
Sep 1, 21:22 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Europe West toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Europe West.
Sep 1, 21:05 UTC
[Prometheus]: Partially degraded connectivity Asia Southeast
Resolved - This incident has been resolved.
Sep 1, 15:18 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Asia Southeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Asia Southeast.
Sep 1, 14:01 UTC
GameFabric Release - v0.44.2
Completed - The scheduled maintenance has been completed.
Sep 1, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 06:30 UTC
Scheduled - We will be deploying a new version of GameFabric to all installations.

Improved

• UI (GF Cloud): Renamed “Cloud Objects” to “Cloud Locations.”

Fixed

• Managed Allocators: Fixed a bug that caused game servers to register with allocator regions (EU, US, and Asia) instead of the customer-defined GameFabric region.

• Scale to Zero: Fixed a bug in which cloud was not enabled if baremetal capacity was fully lost or cordoned.

• UI: Fixed a bug where the advanced toggle in the container view cleared the unit for CPU limits.

• UI: Fixed a bug in which users were not informed about missing permissions in GF Cloud and instead just received a message of “No Compute Quota”.
Aug 26, 12:26 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

[Prometheus]: Partially degraded connectivity US East
Resolved - This incident has been resolved.
Aug 30, 10:00 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in US East toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. US East.
Aug 30, 09:45 UTC

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Partially degraded connectivity Asia Northeast
Resolved - This incident has been resolved.
Aug 28, 10:27 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Asia Northeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Asia Northeast.
Aug 28, 10:07 UTC
[Prometheus]: Partially degraded connectivity US East
Resolved - This incident has been resolved.
Aug 28, 10:01 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in US East toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. US East.
Aug 28, 09:46 UTC
[Prometheus]: Partially degraded connectivity Asia Northeast
Resolved - This incident has been resolved.
Aug 28, 08:10 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Asia Northeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Asia Northeast.
Aug 28, 07:26 UTC

Aug 27, 2026

[Prometheus]: Partially degraded connectivity Asia Northeast
Resolved - This incident has been resolved.
Aug 27, 05:48 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Asia Northeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Asia Northeast.
Aug 27, 04:57 UTC
[Prometheus]: Partially degraded connectivity Asia Northeast
Resolved - This incident has been resolved.
Aug 27, 04:20 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Asia Northeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Asia Northeast.
Aug 27, 03:51 UTC
Partially degraded connectivity Asia Northeast
Resolved - This incident has been resolved.
Aug 27, 03:46 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Asia Northeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Asia Northeast.
Aug 27, 03:30 UTC

Aug 26, 2026

No incidents reported.

Aug 25, 2026

[Prometheus]: Partially degraded connectivity South America East
Resolved - This incident has been resolved.
Aug 25, 04:45 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in South America East toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. South America East.
Aug 25, 04:30 UTC

Aug 24, 2026

[Prometheus]: Partially degraded connectivity Europe West
Resolved - This incident has been resolved.
Aug 24, 22:12 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Europe West toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Europe West.
Aug 24, 21:57 UTC
[Prometheus]: Partially degraded connectivity Asia Southeast
Resolved - This incident has been resolved.
Aug 24, 15:16 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Asia Southeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Asia Southeast.
Aug 24, 14:57 UTC

Aug 23, 2026

Partially degraded connectivity US East
Resolved - This incident has been resolved.
Aug 23, 06:23 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in US East toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. US East.
Aug 23, 06:08 UTC
[Prometheus]: Partially degraded connectivity Europe West
Resolved - This incident has been resolved.
Aug 23, 03:11 UTC
Investigating - We have detected intermittent outbound connectivity issues from bare-metal nodes in Europe West toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance. This incident will remain open for at least 15 minutes while we monitor for stability. Europe West.
Aug 23, 02:31 UTC

Aug 22, 2026

Partially degraded connectivity Australia Southeast
Resolved - This incident has been resolved.
Aug 22, 16:37 UTC
Monitoring - We performed the actions and the cluster is now back online, we monitor the results.
Aug 21, 21:07 UTC
Update - We have been working closely with our upstream provider on the connectivity issues affecting bare-metal nodes in Australia Southeast. Thank you for your patience while we worked through the available options with them.

We have now exhausted the mitigations that can be applied while the cluster is serving traffic. The only remaining option to restore full functionality requires taking the affected cluster completely offline. This maintenance is starting now, and we expect it to take a minimum of 2 hours.

Impact and options

Customers with GameFabric Cloud locations: your services fail over automatically. No action is needed.

Bare-metal-only customers: your servers will be unavailable until the maintenance completes. To restore service for your players in the meantime, you may provision GameFabric Cloud sites in Australia Southeast using newly granted emergency quotas. Provisioning typically completes in a couple of minutes.

To fail over to GameFabric Cloud:

1. Provision a new `sydney-gfc` cloud location as documented: https://docs.gamefabric.com/multiplayer-servers/getting-started/gamefabric-cloud#provision-a-cloud-location
2. Map the `sydney-gfc` location into your region where you currently map `sydney-baremetal`
3. Remove this mapping once we announce the incident is resolved

For customers affected by this incident, the GameFabric Cloud location fee in Australia Southeast is waived for this month. Usage charges still apply, so please remove the mapping once you have migrated back.

We will update this incident again as soon as the maintenance is complete.
Aug 21, 16:01 UTC
Update - We are continuing to work on a fix for this issue.
Aug 19, 07:33 UTC
Identified - We have detected intermittent outbound connectivity issues from bare-metal nodes in Australia Southeast toward AWS, Azure, and GCP. To check if your nodes are impacted, please view the 'Network health probes (via Blackbox Exporter)' dashboard in your Grafana instance.
Aug 18, 16:29 UTC

Aug 21, 2026

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